Divide your operational costs by 13
Erenai offers you a complete suite of solutions to optimize your administrative processes.
This allows you to quickly achieve tangible ROI, which grows stronger as you scale to more advanced use cases.
erenai provides a comprehensive suite of solutions to cover your entire range of AI use cases and optimize your customer support processes.
Easy integration of your specifics
immediat value generation
Scale Use case by use case
Easy integration of your specifics
Our platform is designed to seamlessly integrate your contractual data, management practices, and operational excellence.
Integration of your data, policies, T&Cs, etc.
The Erenai platform is designed to quickly and efficiently integrate all documents governing your customer relationships.
This ensures our AI agents are always up to date with the latest information about your operations.
Immediate value generation
Thanks to our pre-trained models tailored for the insurance sector and our specialized AI agents, you can optimize the handling of incoming requests from day one.
Answer information requests from day one
99% of information requests are handled automatically by our AI agents based on your FAQs, T&Cs, and customer folders.
Live in minutes our agent offers you an immediate ROI and offloads your customer support queues.
Take action
From live information from your customer folders to actions such as booking changes, cancellation, and refunds, our AI agents take action on all GDSs and NDCs.
Your customer can self-service, access live information and action boosting their satisfaction.
Human handover
Even though erenai agents automate 90+% of your customer requests some might need human expertise.
Our agents manage human handover and include full context of the conversation so your staff can maximize their impact at speed of light.
Scale Use case by use case
We interface Erenai with your information system to handle complex requests or those requiring deeper data access, such as reimbursement histor
integration of your information systemes
Erenai integrates easily with your information system to manage requests that require deeper data access — such as refund status for example.
integration of your API and third party solutions
Our platform is designed to seamlessly integrate with your third-party applications, such as CRMs or messaging systems.
Specific use cases
Erenai is an open and flexible platform that allows for the development of custom interfaces to best meet your specific needs.
scale with trust and confidence
Erenai complies with the highest security and privacy standards, enabling you to grow with complete confidence.
Compliance SOC, HDS, RGPB, IA ACT
Erenai meets the most stringent regulatory requirements in your industry, including GDPR, HDS, the AI Act, and more.
Flexible deployment
Our flexible platform aligns with your requirements and constraints: SaaS or private hosting, we adapt to your needs.
continuous data fiabilization & Quality management
In the field of AI, quality and scalability are critical. Our platform ensures reliability and continuous improvement in performance and output quality.